30

Mar

2017

The Benefits of Working Like an Amateur

By: March 30, 2017

I recently heard an interview with Jim Jarmusch in which he talked about how he considers himself an amateur filmmaker, even though he’s been making movies since the early 1980s. He explained that he looks back to the original Latin meaning of the word amateur, … <Read More>

07

Mar

2017

Three Reasons why People Work

By: March 7, 2017

People are the most valuable asset of a company. And yet, attrition in the tech community is around 28 percent. Early in my career as I was starting out as a coder, a leader in my organization casually mentioned to me that there are three … <Read More>

23

Jan

2017

Round Table Reviews and the Six Things I Stand For as a Leader

By: January 23, 2017

As a follow up to Grace’s AWesome post sharing her experience with round table reviews from the perspective of a team member, I wanted to provide an additional post covering my perspective as a team lead. Round table reviews neatly support five of my core values as … <Read More>

12

Jan

2017

A Post-Mortem: Thoughts on Roundtable Peer Reviews

By: January 12, 2017

Hit me, bro! As hard as you can! The mobile team at AWeber… We really like each other. That is what became quite evident during our annual face-to-face, peer-to-peer roundtable review process conducted in mid-November. As an organization, AWeber just finished “that” season: employee performance … <Read More>

11

Aug

2016

Why (and How) I Used Slack as a Feedback Channel for User Experience Research

By: August 11, 2016

I love NPR. On Morning Edition every Friday, they air StoryCorps, which are person-to-person interviews designed to make your heart fall out on the floor and openly sob. The StoryCorps idea is so simple yet so powerful. Instead of having a show host ask prepared … <Read More>

19

May

2016

Creating Effective iOS New User Experiences

By: May 19, 2016

While it is crucial that your iOS app is well designed, relying on a well-designed app is not enough to set your users up for success in using the app. So what exactly does set them up for success? A new user onboarding experience. An … <Read More>

12

May

2016

Is That What You intended()?

By: May 12, 2016

In the wake of the launch of our new content curation app Curate, the AWeber mobile team has been spending some time turning the soil of our older codebases. The Android team in particular now has three app projects and a common library to maintain … <Read More>

05

May

2016

The User Research Behind Curate: How We All Became Product Owners

By: May 5, 2016

In the fall of 2015, AWeber’s mobile team faced a huge challenge: building an entirely new app from the ground up that our 100,000+ customers would want to use. Though we had a path we wanted to go down, we didn’t have a clear idea … <Read More>

26

Apr

2016

How our customers inspired and shaped AWeber’s new app

By: April 26, 2016

As of last fall, AWeber had two mobile apps: Atom and Stats. We knew we wanted to go into 2016 working to deliver a new mobile app to our customers. We believed it should be in the realm of an email composer, since that is … <Read More>

31

Mar

2016

Three Problems You Can Solve With a Modified "Five Whys" Approach

By: March 31, 2016

The "Five Whys" approach is a technique that's generally used to determine the root cause of an incident. It's done by taking a symptom of the problem, and repeatedly asking “why?” until you get to the root cause. So why did I modify this classic approach? … <Read More>